Welcome to the Sony CD-Player Repair Service

Easily register your defective device for repair - we will guide you through the process step by step. Many questions are already answered in our online help ().
After completing the registration, please send your device to us at your own expense. Make sure it is securely packaged and include a description of the issue as well as a copy of the purchase receipt.
If your manufacturer is not listed or you have any questions, feel free to contact us at +49 40 853999 0 (Mon-Fri, 9 AM-5 PM).

Please enter a valid serial number.

Important: Only one device can be registered per order.